Everything we do at Collective Forecast is to support and assist traders and impact the global trading community we are a part of. Collective Forecast's capabilities span different business groups and geographic regions.
At Collective Forecast, we do not limit our employees by providing flexible working conditions and opportunities.
Collective Forecast is looking for Customer Support with English language skills to support our clients.
From us:
- Working with top products in trading, which are relevant in the market now.
- Spelt out all the goals and objectives for the probationary period and after.
- Opportunity to reach new heights in work.
- Comfortable office.
- Competitive salary level.
- Comfortable work schedule.
- Fast decision-making and testing of ideas - no unnecessary bureaucracy and micromanagement.
Your future tasks:
- Consulting all users of the platform on their request.
- Refining and adapting existing scripts for consultations.
- Collecting data and analyzing feedback from users.
- Reporting.
What's important to us in this position:
- Experience in consulting, customer support, or directly as a support manager.
- English language skills: Upper Intermediate (for written communication) or Intermediate+.
- Understanding of sales techniques and establishing warm rapport with customers.
- Ability to adapt and enhance existing scripts for consultations.
- Ability to write personalized proposals.
- Experience with any CRM systems and Google products.
If you are interested - contact us. We will gladly talk with you.
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